Step 2: Remove other dependant files from Library folder Note: Depending on your Office for Mac subscription/product, you may have a different combination of apps installed to remove. Then right-click the selected items and choose Move to Trash. Locate and command-click the Microsoft Excel, Microsoft OneNote, Microsoft Outlook, Microsoft PowerPoint, Microsoft Word and OneDrive apps to highlight them.Open a new Finder window and click Applications.It is also recommended that your documents have been saved to OneDrive or SharePoint locations and that your mail has completed syncing items to your mailbox before starting. You will need an Administrator account to perform many of the tasks below.
To completely remove Office for Mac, perform the following steps. Now launch any Office app and let the replacement user (User B) log inįor completeness, here is a reference for the Office Software Protection Platform script ( ospp.vbs) used above.On occasion, troubleshooting Office for Mac may require the comprehensive removal of the software so a completely new installation can be performed. This should undo "Belongs to" from the previous user (User A) Now run (as admin): cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /unpkey:XXXXX Note the last 5 digits of the Key displayed - call them XXXXX Run (as admin) on the client: cscript.exe "%ProgramFiles(x86)%\Microsoft Office\Office16\ospp.vbs" /dstatus
Therefore, I found the following method (as suggested by user 'MASQ' in this thread on Experts Exchange) worked:
However, since Alice was unlicensed, the Office 365 portal did not show any installations which could be deactivated. After scouring Google, I've managed to solve this in the following way -Īs correctly states in their answer, the previous activation needs to be deactivated in order to change the 'Belongs to' field displayed in the software.
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